These plans are not valid for use, while on a cruise. Usage during a cruise or a flight is charged at high rates at the discretion of the cruise lines/ airlines.
This tariff PDF and the rates mentioned on it are applicable for SIM cards sold.
The above plan is valid only for use in the mentioned country. Any usage made outside the mentioned country, is subject to standard roaming rates as applicable by the networks.
The above plan is valid for the validity period mentioned, in case the trip is extended beyond the mentioned validity, the plan charges/rental will be applied at higher rates.
The incoming caller number will be passed on to the customer subject to availability of the same from the other service provider.
Data/GPRS services are active on all SIM cards & cannot be deactivated. In case you do not wish to consume data, we would recommend switching off data facility on your handset.
The data packs are valid for validity mentioned. In case the trip is extended beyond the validity period, the pack charges will get rolled over.
In case of data packs, overage will be charged at pay per usage rate once the bundle is exhausted. Data overage cannot be blocked in case of data packs/addon & are liable to be paid.
Using data for watching videos (e.g., Youtube), making VoIP calls (e.g., Skype), sending pictures/videos on chat (e.g., Whatsapp) and navigation (e.g., Google maps) can consume lot of MB’s.
Data/GPRS will be billed in 100KB or per MB block whichever applicable.
Calls to Toll Free Numbers/Directory Enquires/and other value added services to the country of travel are chargeable at a premium rate.
SIM card / Handset both to be returned within 2-3 days of the expected return date conveyed by the user on the Rental Agreement Form. Rent of INR 75 per day would be applicable, post 3 days. In case return date changes, you are requested to intimate ROAM1 on email/Call.
Customer has to give a security deposit as agreed/contracted.
In case of loss of SIM card & handset the user / corporate is requested to intimate ROAM1 ASAP so that SIM can be blocked. The usage on the SIM till it is blocked, is customer’s liability. Also the user / corporate is liable for the lost charges as per our norm.
The above T&C are subjected to change without prior notice.
Note
FAQ - International Roaming SIM Cards
How to buy the SIM card?
Select the country under 'Shop' section > Select your plan > Enter you details > Make payment > Card will be delivered in 24-48 Hours and activated as per your date of choice
How many days in advance should I buy the SIM card?
We deliver a SIM card between 24-48 hours from the time of purchase, depending on your location. However we suggest you buy it at least 48 hours before your departure, in order to avoid any hassles.
How is Roam1 better than the other International SIM card providers?
"We stand out to be unique and better in every form with the love and support of 1,50,000 happy customers. What makes us distinct is:
Lowest Tariffs
Pre-paid Sim Cards
No hidden charges
Free incoming on most plans
Best network coverage"
Whom should I call for support after buying SIM?
We have a dedicated customer care center to assist you with any queries or concerns 24*7. You can reach out to us on 18001027998, mail us at support@roam1.com Or WhatsApp us at 7042696166
How do I submit my documents to Roam1?
The checkout page will give you an option to attach your documents for online submission. You could also mail your documents to support@roam1.com along with your order ID, 24 hours prior to your journey.
How much time does it take for my Sim to get activated?
Your sim will be activated as per the date of your choice. Most travellers choose to activate on the date of their departure
